All claims should follow the process below:
- Email us with your request to firstname.lastname@example.org.
- Provide us will all the details of your order (e.g., order number, order date, items included, etc.)
- State the reason for the return (e.g., damaged item, no longer want/need, etc.). When it comes to damaged or defective items, we would truly appreciate pictures this will help quality control.
- Wait for approval. You'll hear from us within 1-2 business days.
- Once your return has been approved, ship the package back to the address that we provide to you.
- Upon receipt of the returned items we will provide refund to the same method of payment.