Refund Policy

All claims should follow the process below:

1. Email us with your request to help@jamaicaplace.com.
2. Provide us will all the details of your order (e.g., order number, order date, items included, etc.)
3. State the reason for the return (e.g., damaged item, no longer want/need, etc.). When it comes to damaged or defective items, we would truly appreciate pictures this will help quality control.
4. Wait for approval. You'll hear from us within 1-2 business days.
5. Once your return has been approved, ship the package back to the address that we provide to you.
6. Upon receipt of the returned items we will provide refund to the same method of payment.